@article{sywh2112457444418355201, title = {“仅退款”能否成为电商售后的“iPhone时刻”?}, author = {东方}, journal = {商业文化}, year = {2024}, number = {16}, pages = {17--19}, issn = {1006-4117}, url = {https://journal.zazhitong.com/sywh/articles/2112457444418355201}, }